The card key wasn't working properly. I had to return several times to the reception to fix this. There was no hand soap in the bathroom at the room and also no information about the breakfast was given prior the check out morning. This info should be on the website or in print somewhere visible in the reception because if the staff forgets to mention this then the people might not have the chance to take breakfast if they want. Also I think even if you have to book your breakfast the day before, few more extra breakfast rations should be prepared just in case and this is easy because the offered breakfast is very basic. Thank you for your time.
Une petite couverture de plus serait la bienvenue
Staff stole my property, manager is horrible, they also cheated me out of a nights stay. Horrible people DO NOT GO HERE
The cabin of bathromm is too small
The manager of this location was extremely rude and lied to me about my reservation. I had an issue with my reservation that she agreed to help me resolve, but then would not let me stay for the full time I had already paid for and been charged for. When I tried to resolve this issue with her, the manager raised her voice to me and told me to leave. I will never stay here again, they are completely rude and unprofessional people. Very BAD experience in this hostel.
I loved the location in Monmarte and EVERYONE that worked there was SO helpful and could speak every language. Amazing! I had no problems dropping off my bag early and exploring the city before check in and I enjoyed the use of the computer because I am old school. It was nice having a grocery store and a yummy patisserie so close!
Lastima el ruido, la puerta del pasillo no paro de sonar portazos en toda la noche.
Overall 4 stars. I would stay again and reccomend this place to friends. I would give 5 stars if I could have gotten my money back on our 3rd night (we unfortunately could only stay 2 nights). I only could give 24 hr notice because we had our plane get canceled unexpectedly so we had to take a sooner one. Had they gone out of their way for us in understanding, I would have given 5 stars but I understand it's a business.
J’ai adorée l’emplacement, le quartier Montmarte, wow! La vibe en sortant du Métro! 👌🏼. La seul chose, il manque un peu de privé dans les chambres(rideau?), lumieres individuelles ainsi que des prises électriques, surtout pour le lit superposé...mais j’ai tellement aimé l’emplacement que j’y retournerais demain matin!! 😉
the bunk bed being metal makes a lot of noise and the whole bunk bed moves when the other person moves. It would be better if the bunk bed was made of wood like in other hostels and with curtains on the beds for privacy